Keep customer context close to every campaign and conversation. Send-Wave combines contact organization, a live inbox, customizable pipelines, tasks, notes, stage history, and lightweight follow-up tools.
Built around the work, not around the software.
Keepcustomercontextclosetoeverycampaignandconversation.Send-Wavecombinescontactorganization,aliveinbox,customizablepipelines,tasks,notes,stagehistory,andlightweightfollow-uptools.
Three connected chapters. Each one carries the context needed for the next.
Connect one or more WhatsApp numbers and manage incoming chats from the account’s live inbox. Conversation history and contact details stay close, while each connected number keeps its own operational context.
Import contacts by CSV, tag and segment them, and target the right people with the right message. Send-Wave keeps contacts organized per device so an account owner can separate brands or regions.
Pair the inbox with a bounded away-hours rule or the optional AI auto-responder. You decide which conversations qualify, when automation pauses, and when a person takes over.
Send-Wave includes a focused integrated CRM with customizable pipelines, stages, deal context, notes, tasks, follow-ups, and direct access to WhatsApp conversations. Multi-agent assignment and per-agent permissions remain outside the current scope.
The current product is designed around one account owner. Workspace memberships, agent assignment, and per-agent permissions are intentionally deferred.
