WhatsApp CRM for sales & support teams
Turn WhatsApp into a real CRM. Send-Wave keeps every customer conversation, contact, and campaign organized in one dashboard — so your team can sell and support at scale without losing the personal touch.
Every conversation in one inbox
Connect one or more WhatsApp numbers and manage all incoming chats from a single, multi-agent inbox. Conversation history, contact details, and previous campaigns sit side by side, so anyone on your team can pick up where the last person left off.
Organize contacts that actually convert
Import contacts by CSV, tag and segment them, and target the right people with the right message. Send-Wave keeps contacts organized per device so multi-brand and multi-region teams stay clean.
- CSV import and per-device contact lists
- Tagging and segmentation for precise targeting
- Interaction history attached to every contact
CRM that works while you sleep
Pair the CRM with the built-in AI auto-responder so new leads get an instant, on-brand reply 24/7 — then hand off to a human when it matters. It is the fastest way to stop losing WhatsApp leads to slow response times.
Frequently asked questions
Is Send-Wave a full WhatsApp CRM?
Yes. Send-Wave combines contact management, segmentation, a multi-agent inbox, bulk campaigns, and an AI auto-responder so you can run your entire WhatsApp customer lifecycle from one place.
Can multiple agents use the same WhatsApp number?
Yes. Your team shares a connected device and its conversations, with history visible to everyone so hand-offs are seamless.