Information we collect
We collect the account details you provide, service configuration, connected-device metadata, billing records, support messages, and technical logs needed to operate and secure Send-Wave. Message and contact data is processed only to provide the features you choose to use.
How we use information
We use this information to authenticate accounts, deliver campaigns and replies, provide support, prevent abuse, process payments, improve reliability, and meet legal obligations. We do not sell personal information.
Service providers and retention
We share only the information required by infrastructure, authentication, payment, analytics, and AI providers that help deliver the service. Retention depends on the data type, account status, legal requirements, and operational needs.
Your choices
You can update profile information in the dashboard and request access, correction, export, or deletion through the contact form on our homepage. Some records may be retained where law or legitimate security needs require it.
Security and changes
We use administrative and technical safeguards appropriate to the service. No online system is risk-free. We may update this policy as the product or applicable requirements change and will revise the date above.