A persona that sounds like you
Define your assistant’s name, personality, tone of voice, and language. The chatbot stays on-brand in every reply, whether it is answering a pricing question or qualifying a lead.
AI WhatsApp chatbot & auto-responder
Give every customer an instant, on-brand answer. Send-Wave’s AI WhatsApp chatbot replies to incoming messages around the clock using a persona you design and the knowledge you upload.
Built around the work, not around the software.
Giveeverycustomeraninstant,on-brandanswer.Send-Wave’sAIWhatsAppchatbotrepliestoincomingmessagesaroundtheclockusingapersonayoudesignandtheknowledgeyouupload.
The whole workflow, without the dead space.
Three connected chapters. Each one carries the context needed for the next.
Answers grounded in your knowledge
Upload documents to a knowledge base and the AI uses them to answer accurately — no made-up information. It pulls the most relevant context for each question before replying.
- Custom persona, tone, and language
- Document knowledge base for accurate answers
- Reply to everyone or saved contacts only
Always on, never tired
When enabled and available, the chatbot can respond around the clock and pause when the account owner wants a person to take over.
Answers that stay open as you explore.
How does the AI WhatsApp chatbot work?
Create an assistant with a persona and optional knowledge-base documents, enable it on a device, and it replies to incoming WhatsApp messages instantly using that context.
Can the chatbot use my own content?
Yes. Upload documents to its knowledge base and the AI grounds its answers in your material for accurate, on-brand responses.